Frequently Asked Questions

Within Delhi, most orders are delivered the same day when placed before 6 PM. Other cities receive orders in 2–5 days via courier. You can track your order live from My Account.

No. Only prescription (Schedule H / H1 / X) medicines require a valid doctor's prescription. Over-the-counter (OTC) items like vitamins, first-aid, and wellness products do not need one.

Upload a photo or PDF of your prescription at checkout or on WhatsApp. Our registered pharmacist verifies it, prepares your order, and dispatches it — same-day in Delhi.

Yes, you can cancel free of charge any time before the order is packed. After dispatch, cancellation isn't possible — you may refuse delivery at the door instead.

UPI, credit/debit cards, net banking, and Cash on Delivery (COD). All online payments are secured through Razorpay.

Yes — free delivery on all orders above ₹999. Below that, a small shipping fee applies based on your pincode.

We accept returns only for damaged, expired, or wrong products, verified by our pharmacist within 24 hours of delivery. See our Return Policy for details.

The most common causes are dehydration, stress and tension, lack of sleep, eye strain, skipped meals, and caffeine withdrawal. Migraines and sinus issues are also frequent triggers. Identifying your pattern helps prevent them.

Drink water, rest in a quiet dark room, apply a cold or warm compress, and gently massage your temples. For tension or mild headaches, an OTC pain reliever like paracetamol (Dolo 650) often helps. Always follow the label and consult a pharmacist if unsure.

Paracetamol (Dolo 650 / Crocin) is the most commonly used for mild-to-moderate headaches. For migraines, doctors may prescribe specific medicines. Never exceed the recommended dose, and consult a doctor for frequent headaches. You can chat free with our pharmacist for guidance.

Stay hydrated, rest, reduce screen time, apply a cold/warm compress, practice deep breathing, and ensure good sleep. Many tension headaches ease with hydration and rest alone. Persistent headaches should be checked by a doctor.

Water is the most important — dehydration is a top trigger. Foods rich in magnesium (nuts, spinach, bananas), ginger tea, and staying regular with meals can help. Avoid excess caffeine, alcohol, and processed foods that may trigger headaches.

Yes. Both too little and irregular sleep are major headache triggers. Poor sleep disrupts the brain's pain regulation. Aim for 7–8 hours at consistent times.

Deficiencies in Vitamin D, Vitamin B12, magnesium, and iron are commonly linked to headaches and fatigue. A simple blood test can confirm. Ask our pharmacist about suitable supplements once you know your levels.

Start with 1–2 glasses of water if you suspect a dehydration headache, and aim for 2–3 litres over the day. Rehydration often eases mild headaches within 30–60 minutes.

Manage stress, take screen breaks, correct your posture, stay hydrated, and get regular sleep. Gentle neck/shoulder stretches help. OTC paracetamol can relieve occasional tension headaches — see a doctor if they become frequent.

Seek medical care immediately for a sudden severe "worst-ever" headache, headache with fever and stiff neck, confusion, vision loss, weakness/numbness, difficulty speaking, or a headache after a head injury. These can signal serious conditions.

Sleeping on your back or side with proper neck support (a pillow that keeps your neck aligned) helps prevent tension headaches. Avoid sleeping on your stomach, which strains the neck.

Paracetamol (Dolo 650) is India's most-used medicine for fever and pain. Other widely used medicines include Pantoprazole (Pan 40) for acidity, Metformin (Glycomet) for diabetes, and Telmisartan (Telma) for blood pressure. All are available genuine at Rajdhani Medicos.

Buy only from a licensed pharmacy. At Rajdhani Medicos, every medicine is sourced from authorized manufacturers/distributors, expiry-checked, and verified by a registered pharmacist (Drug License RLF21DL2025003179) before dispatch.

Common ones include paracetamol (fever/pain), pantoprazole (acidity), metformin (diabetes), telmisartan/amlodipine (BP), thyroxine (thyroid), cetirizine (allergy), and azithromycin (antibiotic). We stock 50,000+ genuine medicines — search for yours or ask our pharmacist.

Yes. Upload your valid prescription, our pharmacist verifies it, and we deliver same-day across Delhi. This is fully legal when done through a licensed pharmacy like ours.

Both contain the same active ingredient and work the same way. Generics are usually cheaper as they skip brand marketing. Your doctor or our pharmacist can suggest a genuine, cost-effective option.

Some medicines interact with each other. Always tell your doctor and pharmacist about everything you take — including supplements. Our pharmacist can flag common interactions free on WhatsApp before you order.

Supplements are products (vitamins, minerals, proteins, herbal extracts) that add nutrients to your diet. They support health where your regular food may fall short — but they don't replace a balanced diet or prescribed medicines.

People with diagnosed deficiencies (Vitamin D, B12, iron), specific life stages (pregnancy, older adults), restricted diets, or certain health conditions may benefit. It's best to test first, then supplement. Ask our pharmacist for guidance.

Common daily supplements include a multivitamin, Vitamin D3, and omega-3 — but the right choice depends on your diet, age, and any deficiencies. Vitamin B12 and calcium are important for many Indians. Get tested and consult before starting.

In India, Vitamin D is the most widely deficient nutrient — a large share of the population is low, even with sun exposure. A Vitamin D3 supplement is often the most impactful, but confirm with a blood test first.

Supplements are helpful when addressing a real deficiency and taken at correct doses. They can be harmful in excess (e.g., too much Vitamin A or iron). Buy genuine products, follow dosing, and consult a pharmacist or doctor.

Fat-soluble vitamins (A, D, E, K) and omega-3 are best taken with a meal containing fat. B-complex is often taken in the morning. Iron is best on an empty stomach (or as advised). Calcium and iron shouldn't be taken together. Check each product's label.

A standard multivitamin, Vitamin D3 (at recommended doses), and omega-3 are generally safe for daily use for most adults. Avoid megadoses. If you're on medicines or pregnant, consult first — some supplements interact with prescriptions.

Look for well-established, quality-certified brands rather than the "strongest" claims. We stock trusted supplement brands and our pharmacist can recommend a genuine option that fits your need and budget — free on WhatsApp.

Key vitamins include Vitamin A (vision), B-complex (energy/nerves), Vitamin C (immunity), Vitamin D (bones), Vitamin E (skin/antioxidant), Vitamin K (clotting), and folate (especially in pregnancy). A varied diet plus targeted supplements covers most needs.